Rebuilding the Program Development Function
Program Evaluation Handbook
This document, created by NACAA, provides insight into process that can be used for program evaluation.
A Guide to Customer Satisfaction
This document was created by the Community Action Partnership to provide tips and suggestions for implementing a customer satisfaction system that guides the development of effective services.
Nonprofit Grant Administration
Determining how to properly administer federal grants and federal grant funds can be confusing and challenging. Approximately 30 years ago, the federal Office of Management and Budget (“OMB”) attempted to […]