Evaluation Process Narrative

This document is designed to introduced to both Board and staff: (1) the purpose of the Evaluation Process Narrative (EPN) in Grantee Program Management System (GPMS), (2) the requirements of […]

Instruction 7850-1

This instruction provides standards for evaluating the effectiveness of Community Services programs.

The Accountable Agency

Written by Reginald Carter, this book provides a comprehensive look at efficiency and effectiveness as a measure of accountability.